DID YOU EVER ASK SOME OF THESE QUESTIONS?

WHAT IS THE ADDED VALUE OF SERVICE MANAGEMENT?

WHICH SERVICE MANAGEMENT PROCESS SHALL I IMPLEMENT?

IN WHICH SEQUENCE ORDER SHALL I IMPLEMENT SERVICE MANAGEMENT PROCESSES?

DISCOVER OUR

PERIODIC TABLE OF PROCESSES

OUR PERIODIC TABLE OF PROCESSES

THE BEST OF ITSM FRAMEWORKS IN ONE PLACE:

Our periodic table of processes contains:
A comprehensive list of processes you can use to design your processes
Information about the processes activities, roles, CSFs and KPIs
Information about combining these processes with value streams

See the processes included in our periodic table:

DAVID BILLOUZ - ITIL MASTER

The periodic table of processes is the first step for you to get the best of service management.

We offer you practical information on :

  • How to use these processes within value streams
  • IT service-based value streams
  • How to use IT service-based value streams with business value streams
  • How to use these processes together with DevOps
  • How to use these processes together with Agile

This is what we call the ITSM Chemistry