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Ociris Global > ITSM > Service desk: at the heart of ITIL 4’s service value chain
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Service desk: at the heart of ITIL 4’s service value chain

ITSM / By dbillouz

Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/january-2020/service-desk-heart-of-itil-4s-service-value-chain

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