Service management now and in
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/resource-hub/blog/service-management-now-and-in-2022-adapting-to-the-virtual-marketspace
OWNERSHIP IN ITIL 4: WHAT?
Ownership can have different meanings in service management. In a webinar for AXELOS our Principal Consultant David Billouz explained the
Transforming customer journeys with ITIL
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/november-2020/transforming-customer-journeys-with-itil-4
How ITIL 4 DSV concepts
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/july-2020/how-itil-4-dsv-helped-a-brewery-during-lockdown
