The positioning of ITSm value

When a demand related to a product or a service is identified a legitimate question is whether it has to

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Useful practices to identify unused

In ITIL4 some practices are useful to identify unused resources to manage and deliver services. Let us explore these practices:

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The compasses of service management

The compasses of service management. ITIL4 practice guides contain processes with useful inputs and outputs that can help an organization

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The bricks of misunderstanding in

The “Wall of Confusion” is a DevOps term that refers to the phenomena where one group in a value stream

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The common source of mental

People like Daniel Breston makes us aware of the mental health issues that many of the ITSM practitioners suffer directly

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