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Ociris Global > Blog
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  • ITSM

ITIL4 practices hierarchy

  • dbillouz
  • 14 October 2022

A possible hierarchy of the ITIL4 practices

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  • ITSM

Service management now and in

  • dbillouz
  • 09 May 2022

Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/resource-hub/blog/service-management-now-and-in-2022-adapting-to-the-virtual-marketspace

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  • ITSM

QUIZZ: ITIL4 CZ

  • dbillouz
  • 18 November 2021

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  • ITSM

OWNERSHIP IN ITIL 4: WHAT?

  • dbillouz
  • 11 December 2020

Ownership can have different meanings in service management. In a webinar for AXELOS our Principal Consultant David Billouz explained the

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  • ITSM

Transforming customer journeys with ITIL

  • dbillouz
  • 26 November 2020

Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/november-2020/transforming-customer-journeys-with-itil-4

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