Service management now and in
- dbillouz
- 09 May 2022
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/resource-hub/blog/service-management-now-and-in-2022-adapting-to-the-virtual-marketspace
OWNERSHIP IN ITIL 4: WHAT?
- dbillouz
- 11 December 2020
Ownership can have different meanings in service management. In a webinar for AXELOS our Principal Consultant David Billouz explained the
Transforming customer journeys with ITIL
- dbillouz
- 26 November 2020
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/november-2020/transforming-customer-journeys-with-itil-4