ITIL® 4 Strategist: Direct, Plan & Improve

3 days only

Available in many languages.

What you will learn?

In just 3 days, we will help you to turn into an ITIL 4 professional!

The key concepts of Direct, Plan & Improve and the scope of what is to be directed and/or planned.

The role of Governance, Risk and Compliance (GRC) also the main principles and key methods of continual improvement for all types of improvements.

The key principles and methods of communication and organisational change management and key principles and methods of measurement and reporting in DPI How to direct, plan and improve value streams and practices

The ITIL® 4 Strategist: Direct, Plan & Improve exam characteristics are the following: Exam type is  multiple choice questions with 40 quuestions. Provisional pass mark is 26 (65%). Our success rate: 95%.

What is included?

Our courses are deliver in English, French, German and Czech
3 days only

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Practical training material

Training materials based on real projects with exercises to practice during the course.

1 exam voucher

1 voucher to take the exam online whenever you want up to 1 year after the course ends.

Take2 guarantee

In case you don’t pass the exam at the first attempt the second attempt is included.

! Available dates for ITIL® 4 Strategist: Direct, Plan & Improve !

We are an Accredited Training Organization

Our training courses are accredited by Peoplecert. This guarantees the quality and the value of your certification. For more information on our accreditation:


Any question ?


+420 774 731 204