ITIL® 4 Strategist: Direct, Plan & Improve
3 days only
Available in many languages.
What you will learn?
In just 3 days, we will help you to turn into an ITIL 4 professional!
The key concepts of Direct, Plan & Improve and the scope of what is to be directed and/or planned.
The role of Governance, Risk and Compliance (GRC) also the main principles and key methods of continual improvement for all types of improvements.
The key principles and methods of communication and organisational change management and key principles and methods of measurement and reporting in DPI How to direct, plan and improve value streams and practices
The ITIL® 4 Strategist: Direct, Plan & Improve exam characteristics are the following: Exam type is multiple choice questions with 40 quuestions. Provisional pass mark is 26 (65%). Our success rate: 95%.
What is included?
Our courses are deliver in English, French, German and Czech
3 days only
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We are an Accredited Training Organization
Our training courses are accredited by Peoplecert. This guarantees the quality and the value of your certification. For more information on our accreditation: