In ITIL4 the practices can be used in combination with the activities of the service value chain to create value streams. That means that processes are part of value streams.

What are the main differences between ITSM processes and service value streams?

The ITSM processes support services that are the basis for value streams to generate value for the consumers.

Therefore, in this post we sum up the main differences between the ITSM processes and the service value streams.