TThe role of the service owner has been described in several versions of ITIL as a cross-functional role within the service provider to guarantee the delivery and quality of a service.

In agile frameworks such as SCRUM the product owner is a role that ensures to maximize the value of a product.

In ITIL4 the services are based on products. Therefore, in this post we sum up the main differences between the role of Service Owner and the role of Product Owner.

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