What you will learn?
In just 3 days, we will help you to turn into an ITIL 4 professional!
The design of the custome journey, the ways to target markets stakeholders.
How to foster stakeholder relationship and shape demand and define service offerings
How to align expectations and agee details of services, how to onboard/offboard customers and users
How to act together to ensure continual value co-creation and how to realize and validate service value
The ITIL® 4 Specialist: Drive Stakeholder Value exam characteristics are the following: Exam type is multiple choice questions with 40 questions. Provisional pass mark is 28 (70%). Our success rate: 95%.
What is included?
Our courses are deliver in English, French, German and Czech
3 days only
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Practical training material
Training materials based on real projects with exercises to practice during the course.
Official ITIL® 4 Specialist: Drive Stakeholder Valuemanual
You can click to check it.
1 exam voucher
1 voucher to take the exam online whenever you want up to 1 year after the course ends.
Take2 guarantee
In case you don’t pass the exam at the first attempt the second attempt is included.
! Available dates for ITIL® 4 Specialist: Drive Stakeholder Value !
We are an Accredited Training Organization
Our training courses are accredited by Peoplecert. This guarantees the quality and the value of your certification. For more information on our accreditation:
