When a demand related to a product or a service is identified a legitimate question is whether it has to be handled by an ITSM capability or by an ITSM value stream. Let us explore the positioning of ITSM value streams in an organization. Some of the criteria to decide
We deliver consulting services in service management, project management and agile. We created a unique periodic table of ITSM processes that can be used to improve your service management capabilities.