A SELECTION OF OUR BLOGS:
Service management now and in 2022: adapting to
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/resource-hub/blog/service-management-now-and-in-2022-adapting-to-the-virtual-marketspace
OWNERSHIP IN ITIL 4: WHAT? WHY? WHO? WHEN?
Ownership can have different meanings in service management. In a webinar for AXELOS our Principal Consultant David Billouz explained the concept of Ownership in ITIL 4. You can see the webinar at https://www.axelos.com/webinars/ownership-in-itil-4-what-why-who-when-webinar Download the presentation
Transforming customer journeys with ITIL 4 Drive Stakeholder
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/november-2020/transforming-customer-journeys-with-itil-4
How ITIL 4 DSV concepts helped a brewery
Have a look at the blog from David Billouz on AXELOS website at the address : https://www.axelos.com/news/blogs/july-2020/how-itil-4-dsv-helped-a-brewery-during-lockdown
CHECK OUR PORTFOLIO OF SERVICES
Consultancy (click here for more details)
Our consultancy services include service management, project management, Agile, DevOps for instance.
Outsourcing (click here for mre details)
We provide outsourcing of service desk, business processes and service integration and management
Learning (click here for more details)
Discover our portfolio of training courses: PRINCE2, PRINCE2 Agile, SCRUM, ITIL4 (with our ITIL Master) and DevOps
Assessment (click here for more details)
We are proudly accredited to deliver assessment of your processes according to the ITIL4 Maturity Model.
WHO ARE WE ?
We are on market since 1992. Our mission statement is to provide worldwide high quality management training/consultancy & related outsourcing services with a focus on service and deliver excellence.
WE ARE OCIRIS GLOBAL!
We Provide Online Courses Worldwide
More than 30 years of experience
Our Customers Belong to FORBES 500 Companies
We Teach From Practice
Ing. David Maurice Jean Billouz, MBA
David is the Lead Trainer at Ociris and he is also an ITIL Ambassador for AXELOS. He trained many trainers and his fields of expertise are service management and project management.
Thomas Fuchs-Lender
Thomas is a senior manager and consultant specialized in mergers and acquisitions with a huge IT background. He delivers consultancy and precious advise on Organisation Change Management and Digital Transformation.
